96c Bet Privacy
Policy

1 Introduction

This Privacy Policy describes how 96c bet ("we", "us", "the Platform") collects, uses, stores, and protects the personal information of players who register and use the 96c bet platform. It applies to all players accessing 96c bet from Bangladesh and any other jurisdiction where the platform is available.

By creating an account on 96c bet, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree with this policy, you should not register or use the platform.

96c bet is committed to handling your personal data responsibly. We collect only what we need, use it only for legitimate purposes, and take reasonable steps to keep it secure. This policy is written in plain language so that every player — regardless of technical background — can understand exactly how their data is handled.

2 Data We Collect

96c bet collects personal data from you in several ways — directly when you register or interact with the platform, automatically when you use the platform, and occasionally from third parties such as payment processors. Below is a breakdown of the categories of data we collect.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless it is directly relevant to a responsible gaming request you have made.

3 How We Use Your Data

96c bet uses your personal data only for purposes that are necessary to operate the platform, comply with legal obligations, or improve the experience for all players. We do not use your data for purposes that are unrelated to your use of 96c bet.

• Account Management: To create and maintain your 96c bet account, verify your identity, and keep your account secure.
• Transaction Processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate financial records.
• Legal Compliance: To meet our obligations under anti-money laundering regulations, age verification requirements, and other applicable laws.
• Fraud Prevention: To detect and prevent fraudulent activity, account abuse, and other security threats on the platform.
• Customer Support: To respond to your queries, resolve disputes, and provide assistance when you contact our support team.
• Platform Improvement: To analyse how players use 96c bet so we can fix issues, improve features, and develop new games and services.
• Responsible Gaming: To monitor gaming patterns and identify players who may need support, and to enforce self-exclusion and deposit limit requests.
• Marketing Communications: To send you promotional offers and updates — only if you have opted in to receive them. You can opt out at any time.

4 Sharing Your Data

96c bet does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the specific purpose.

• Payment Processors: We share financial data with bKash, Nagad, and Rocket to process your deposits and withdrawals. These providers have their own privacy policies and security standards.
• Identity Verification Providers: We may share identity documents with third-party KYC (Know Your Customer) verification services to confirm your age and identity.
• Technology Partners: We work with technology providers who help us operate the platform — for example, cloud hosting and analytics services. These partners are contractually required to handle your data securely and only for the purposes we specify.
• Legal Authorities: We may disclose your data to law enforcement, regulatory bodies, or courts if we are legally required to do so — for example, in connection with an anti-money laundering investigation.
• Business Transfers: If 96c bet is acquired by or merged with another company, your data may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.

5 Cookies and Tracking Technologies

96c bet uses cookies and similar tracking technologies to make the platform work properly and to understand how it is being used. A cookie is a small text file that is stored on your device when you visit the platform.

• Essential Cookies: Required for the platform to function. These keep you logged in and remember your session preferences. You cannot opt out of essential cookies without stopping use of the platform.
• Analytics Cookies: Help us understand which pages and features are most used, how long players spend on the platform, and where technical issues occur. This data is aggregated and anonymised.
• Preference Cookies: Remember your settings such as language preference and display options so you do not have to set them every time you visit.

96c bet does not use advertising cookies or cross-site tracking cookies. We do not allow third-party advertisers to place cookies on the platform.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 96c bet platform.

6 Data Retention

96c bet retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The specific retention periods depend on the type of data and the reason it was collected.

• Account Data: Retained for the duration of your account and for up to five years after closure, in line with anti-money laundering record-keeping requirements.
• Transaction Records: Retained for a minimum of five years to comply with financial regulations.
• Support Communications: Retained for up to two years after the conversation is closed.
• Technical and Usage Data: Typically retained for up to 12 months in identifiable form, after which it may be anonymised and retained for analytical purposes.
• Self-Exclusion Records: Retained indefinitely to ensure that self-exclusion requests are honoured even if you later attempt to re-register.

When data is no longer needed and there is no legal obligation to retain it, 96c bet securely deletes or anonymises it.

7 Security Measures

96c bet takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration.

• SSL/TLS encryption on all data transmitted between your device and our servers.
• Encrypted storage of sensitive data including passwords and financial information.
• Access controls that limit which staff members can view personal data, based on their role.
• Regular security audits and vulnerability assessments of our platform infrastructure.
• Two-factor authentication available for player accounts to add an extra layer of login security.
• Monitoring systems that detect and alert us to unusual access patterns or potential breaches.

While we take all reasonable precautions, no online platform can guarantee absolute security. If you believe your 96c bet account has been compromised, contact our support team immediately so we can take action to protect your account.

8 Your Privacy Rights

As a player on 96c bet, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected].

9 Minors and Under-18 Players

96c bet is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps, and we may request identity documents to confirm that a player meets the minimum age requirement.

If we discover that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. Any funds deposited by an underage player will be returned to the payment source after investigation.

If you are a parent or guardian and believe that your child has registered on 96c bet, please contact us immediately at [email protected] so we can take prompt action.

10 Changes to This Privacy Policy

96c bet may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email or an in-platform notification.

The updated policy will be published on this page with a revised effective date. Continued use of 96c bet after the updated policy has been published constitutes your acceptance of the changes. We recommend checking this page periodically to stay informed.

11 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 96c bet handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week, and can assist you in both English and Bengali.

• Email: [email protected]
• Platform: Use the live chat feature inside your 96c bet account for the fastest response.

We aim to respond to all privacy-related requests within 5 business days. For data access or deletion requests, we will provide a full response within 30 days.